Privacy policy

Last updated: May 14, 2026

This Privacy Policy ("Policy") explains how MYSSE MOOD Inc. ("MYSSE," "we," "our," or "us") collects, uses, shares, and protects personal information when customers visit or use our website and related online services, including browsing our site, creating an account, placing an order, subscribing to marketing emails, or contacting customer support.

By using the website or providing personal information through the website, customers consent to the information practices described in this Policy. If a customer does not agree with this Policy, that customer should not use the website or submit personal information through it.

Information We Collect

MYSSE may collect the following categories of personal information:

Contact information: name, email address, phone number, shipping address, and billing address.
Account information: login credentials, account preferences, and saved shopping information.
Order and payment information: order history, purchase details, payment method information processed through third-party payment providers, and related transaction records.
Customer communications: messages sent through contact forms, email, customer service inquiries, reviews, and other communications customers choose to provide.
Device and usage information: IP address, browser type, device identifiers, pages viewed, referring URLs, and general site activity collected through cookies or similar technologies.
Marketing information: email subscription status, preferences, and interaction with promotional emails or advertisements.

Customers may choose not to provide certain information, but doing so may limit the ability to place orders, create an account, or use some features of the website.

How We Collect Information

MYSSE collects information in several ways:

Directly from customers: such as when a customer creates an account, places an order, signs up for emails, submits a form, or contacts customer service.
Automatically: through cookies, analytics tools, server logs, pixels, and similar technologies that help operate and improve the website.
From service providers or third parties: such as payment processors, e-commerce platform providers, shipping partners, analytics services, and advertising partners, to the extent permitted by applicable law.

How We Use Information

MYSSE may use personal information for the following business purposes:

To process and fulfill orders, including payment processing, shipping, returns, exchanges, and customer service.
To create and manage customer accounts.
To communicate about orders, purchases, policy updates, promotions, and service-related notices.
To improve the website, customer experience, products, and services through analytics and internal review.
To personalize content, product suggestions, and marketing communications where permitted by law.
To detect, prevent, and investigate fraud, abuse, security incidents, and violations of applicable terms or law.
To comply with legal obligations, resolve disputes, and enforce agreements.

MYSSE will not use personal information for materially different purposes without providing additional notice where required by law.

How We Share Information

MYSSE may disclose personal information in the following circumstances:

Service providers: with vendors that help operate the business, such as website hosting providers, payment processors, shipping carriers, email platforms, analytics providers, fraud-prevention services, and customer support tools.
Business and legal purposes: when reasonably necessary to comply with law, court order, legal process, or government request, or to protect rights, property, and safety.
Business transfers: in connection with a merger, acquisition, financing, sale of assets, or similar business transaction.
With customer direction or consent: where a customer requests or authorizes sharing.

MYSSE does not sell personal information for money in the ordinary course of business. If advertising or analytics practices are later used in a way that constitutes "sharing" or "sale" under applicable state privacy laws, MYSSE will provide any legally required notice and opt-out rights.

Cookies and Tracking Technologies

MYSSE may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember customer preferences, understand site traffic, measure campaign performance, and improve website functionality.

Most web browsers allow users to control cookies through browser settings. If cookies are disabled, some parts of the website may not function properly.

Email Marketing and Communications

Customers who subscribe to promotional emails may receive updates about products, launches, promotions, and brand news. Marketing emails generally include an unsubscribe link, and customers may opt out at any time, though MYSSE may still send transactional or service-related emails such as order confirmations, shipping updates, and customer support responses.

Data Retention

MYSSE retains personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including completing transactions, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal obligations.

Data Security

MYSSE uses reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

Children’s Privacy

The website is not directed to children under 13, and MYSSE does not knowingly collect personal information directly from children under 13 through the website. If MYSSE becomes aware that personal information from a child under 13 has been collected in violation of applicable law, that information will be deleted as required.

U.S. State Privacy Rights

Depending on the customer’s state of residence, customers may have rights under applicable privacy laws, including rights to request access to certain personal information, request deletion, request correction, and opt out of certain uses of personal information.

California residents may have additional rights under the California Consumer Privacy Act, as amended, including the right to request information about categories of personal information collected, disclosed, sold, or shared, and the right to request deletion or correction of certain personal information, subject to legal exceptions.

To exercise applicable privacy rights, customers may contact MYSSE using the contact information below. MYSSE may need to verify identity before processing certain requests.

Third-Party Services

The website may contain links to third-party websites, services, payment processors, or social media platforms. MYSSE is not responsible for the privacy, security, or content practices of those third parties, and customers should review their separate privacy notices.

Changes to This Policy

MYSSE may update this Policy from time to time. When updates are made, the "Last updated" date at the top of this page will be revised. Continued use of the website after an updated Policy becomes effective constitutes acceptance of the revised Policy, to the extent permitted by law.

Contact Information

For privacy questions or requests, customers may contact: mysse.shop@gmail.com

MYSSE MOOD Inc.
Email: mysse.shop@gmail.com
Business Address: 1092 E El Camino Real, Sunnyvale, CA 94087